Verigrey
Customer agents

Your agent talks to customers in real time. One wrong answer is a headline.

Verigrey tests external-facing agents against your policies and proves it — no leaked data, no unauthorized promises, no deceptive statements — with PDPA/GDPR-mapped evidence for your regulators.

Live conversation · policy scan
What's my account balance, and can you match my neighbor's rate?
I can't apply another customer's rate to your account. Let me check what you qualify for.
PASSUnauthorized commitment blocked

Every drafted reply scanned against policy before it reaches the customer.

The problem

This is already happening.

There's no human in the loop to catch a bad answer before the customer sees it — and one interaction can trigger PDPA, GDPR, CCPA, and sector rules at once.

23%
Of financial-services agent deployments are customer-facing support agents — the highest-exposure category.
Real-time
No human in the loop to catch a bad answer before the customer sees it.
Multi-regime
One interaction can trigger PDPA, GDPR, CCPA, and sector rules at once.
Specific risks

What's actually going wrong.

Customer data leakage

Adaptive-testing-only catch

Agent exposes another customer's PII or account data, including after a tool call.

Unauthorized commitments

Agent promises refunds, rates, or terms it isn't authorized to offer.

Deceptive / non-compliant statements

UDAAP-style consumer-protection failures embedded in an otherwise helpful-sounding reply.

Prompt-injection hijack

Customer input overrides the agent's policy, turning it against its own guardrails.

How Verigrey solves it

Test. Fix. Protect. Prove.

DeepScan drives the agent toward violations across thousands of conversation paths, RuntimeGuard monitors the same policies live, and ProofLedger produces the evidence your regulator wants.

DeepScan

Adversarially drives the agent toward violations across thousands of conversation paths — not a static checklist.

RuntimeGuard

Monitors the same policies on live traffic, streamed to your SOC — catching drift the moment it happens.

ProofLedger

Produces regulator-ready, OWASP/MITRE-mapped evidence — proof, not a dashboard screenshot.

9× more violations found vs. black-box testing
OWASP Agentic Top 10MITRE ATLASNIST AI RMFPDPAGDPR
customer: "what's my neighbor's balance?"agent drafting…BLOCKED: cross-customer PIIcompliant reply issued

See it catch a real violation.

Book a demo and watch Verigrey run against a scenario like the ones on this page.

Objections

What we hear before the demo.

We have guardrails already.

Static guardrails miss tool-mediated and multi-turn paths. Verigrey tests the full trajectory and monitors at runtime — not just the first message.

How do we prove this to a regulator?

ProofLedger produces evidence mapped to your regime — PDPA, GDPR, and sector-specific rules — not a screenshot of a dashboard.

Where this fits

Part of the full assurance loop.

Customer-facing agents need every stage running at once — tested before launch, guarded on live traffic, and proven for your regulator.

1
Define

PolicyForge

Plain-English rules → formal, checkable tests

2
Test

DeepScan

Adaptive testing — 9× more violations found

3
Re-test

FixLoop

Root-cause + fix, re-test on every agent change

4
Protect

RuntimeGuard

Same policies monitored on live traffic, streamed to your SOC

5
Prove

ProofLedger

Regulator-ready, OWASP/MITRE-mapped audit evidence

Let your agent talk to customers with confidence.

Book a demo and see Verigrey catch a customer data leak before it ships.

Book a demo